Q. WHAT DO YOU CHARGE FOR GRAPHIC DESIGN SERVICES?

A. Prices can depend on many variants, but rest assured you are getting a great value for your design project. Design jobs are typically charged by the hour. Typical graphic design projects are $50+/hr. We bill in 15-minute increments for graphic design work. If you have small changes to a pre-existing file that takes 10 minutes for a quick update, we will charge the min amount of $35. Website work starts at $75 per hour which is a deal in the industry. We encourage you to compare KK Pro Design with other company's providing the same level of work. See some projects we've completed


Q. WHAT IS THE 100% SATISFACTION GUARANTEE?

A. If you are unhappy with your logo or design service for any reason we will refund any money paid to us, minus any fees, that simple.

When refunded KK Pro Design reserves the rights to all artwork sent to the client during design process including any proofs or concepts. Use of any material is copyright infringement.

For web design, the temporary site will be taken down and we will refund any money paid to us, minus any web hosting/domain fees, or design fees. KK Pro Design reserves the right to any images provided, artwork, and content created by KK Pro Design

We hope this reassures you of our design quality and lets you give us a chance at exceeding your expectations and help you create a bold statement.


Q. HOW DOES YOUR LOGO DESIGN PROCESS WORK?

A. In Initial phase, we first begin discussing the client’s ideas, target market, and uses for this logo. Then ask if there are any examples of existing logos the client likes or dislikes to get an idea of what they like. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we get as much info as we can before we start. Our logo design service is very straightforward. If you’d like to see extra concepts after our initial three ideas or if you need a couple logo designs for multiple companies our service can be priced according to your needs. See some of the logos we've done.


Q. DO I GET A VECTOR FILE FOR MY LOGO ONCE CREATED?

A. Yes, you do... You get EPS (vector), jpeg, png, in both CMYK and RGB color modes (also PMS Coated if applicable). Our logo design can be used to complete stationery and other branded marketing pieces i.e. including business card, letterhead, envelopes, brochure design, websites, graphics for websites, direct mail design, email marketing, mailing labels, presentation folders, and any other designs your business may need.


Q. HOW WILL I RECEIVE MY DESIGN PROJECT ONCE IT IS FINISHED?

A. A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you electronically via hightail, Dropbox, or through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.


Q. WHO OWNS THE ARTWORK ONCE IT'S PAID FOR?

A. Once the project is fully complete and paid for, you own the artwork and digital files. We will send you any formats you may need for any type of production. We also keep backups of all projects for future use.


Q. WHAT IS THE CLIENT’S INVOLVEMENT IN THE DESIGN PROCESS?

A. We listen to our clients from the start. We encourage the client to email or dropbox any color combinations and/or ideas they may have to help us get an idea of style before starting to work with new clients. During the design process, the client is asked to approve certain colors and fonts before work continues. Once the design project is ready for print we will submit a final proof for the customer’s approval before submitting to production. Once a job is in production, the job cannot be canceled. At the conclusion of a project, the client may request the artwork in various formats if payment was made for design services.


Q. IF I'M IN A PINCH AND NEED A PROJECT RUSHED... CAN YOU HELP ME?

A. We can usually accommodate your rush job depending on how full our production schedule is however, a rush fee may be added. Contact us to find out.